Thread: http://domain.com not working

Morning everyone,

I'm sorry but it's early and my brain is failing badly!

I've transferred a domain on to a new server, the www.domain.com works fine, but when you try http://domain.com it 404's on me.

I know I need to edit the DNS, but I'm not 100% sure what I should add? Can someone point me in the right direction please?

It's very much appreciated!!

DNS shouldn't be the problem. You probably just have to add a server alias, or fix this using .htaccess

Hi,

I tried fixing it by editing my .htaccess from this:

Code:

<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase //
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . //index.php [L]
</IfModule>

to this:

Code:

<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase //
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . //index.php [L]
RewriteCond %{HTTP_HOST} ^www\.domain\.com$ [NC]
RewriteRule ^(.*)$ http://domain.com/$1 [R=301,L]RewriteBase /

</IfModule>

but it just starts throwing up 500 errors on the www, and carries on with the 404? Do you have any idea where I'm going wrong?

This works for me:

Code:

RewriteEngine On 
RewriteBase /
RewriteCond %{HTTP_HOST} ^yourdomain.com [NC]
RewriteRule ^(.*)$ http://www.yourdomain.com/$1 [L,R=301]

It would help if you could tell us the domain. Or, just try pinging both variations of the domain: "server not found" -> DNS issue. If the ping can resolve the IP of your server then check your virtual hosts file if the server alias is present. For SEO reasons (duplicate content) it is also a good idea to implement a 301 redirect like WelshStew posted.

haha yeah that'd help!

the domain is K3 Managed Services - Welcome to the future

I've included a copy of the current .htaccess, if anyone could just give me some pointers on where I'm going wrong that'd be ace!

Code:

# Switch rewrite engine off in case this was installed under HostPay.
RewriteEngine Off
SetEnv DEFAULT_PHP_VERSION 5
DirectoryIndex index.cgi index.php

# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase //
RewriteRule ^index\.php$ - [L]
RewriteCond %{HTTP_HOST} ^k3managedservices.com [NC]
RewriteRule ^(.*)$ http://www.k3managedservices.com/$1 [L,R=301]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . //index.php [L]
</IfModule>
# END WordPress

Seems to work fine now

Just an idea, but have you not asked your hosting company for help with this yet?
It "should" work with both, and thus you can then use the 301 redirect, but yours still doesnt work without the www.

Thanks guys, I was wondering if I was going mad there.... I'll have a chat with them

just to update, sorted it by just adding another A record to the DNS, with the first part being blank. Seems that's what the issue was.

Thanks for helping me understand the issue though chaps